For fixed price projects, you should pay freelancer once you have received the deliverables as agreed for a milestone upon between freelancer and you. To release payment to an expert Approve the respective Milestone (use Approve Milestone button or Milestone Card on Workspace) and the corresponding amount of the milestone will be released to the freelancer. Please ensure the correct value is attached to the milestone.
For hourly project, you will need to approve number of hours submitted by freelancer in the timesheet and the corresponding amount of fee will be released to the expert.
Please reach out to us via email at “contact@kolabtree.com” if the above does not answer your query.
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