Basic Troubleshooting

Created by Arbaz Shighrekar (WFM), Modified on Wed, 11 Feb at 6:56 PM by Arbaz Shighrekar (WFM)

If you are experiencing problems with our website, we recommend that you simply try one of the solutions below.

  1. Clear the cache and cookies in your browser.
  2. Upgrade your browser to the newest version.
  3. Download and install a different browser, such as Google Chrome or Firefox, as the site performs better on these.
  4. Log out and log back in to your account.
  5. Retry what you were trying to accomplish (for example, submitting your profile photo, putting your bid, adding your portfolio item, etc.)

 

If the problem persists, you can reach our Support staff at Contact@kolabtree.com.

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